SHIPPING AND RETURN POLICY

Order Processing and Shipping Times

Orders are processed and shipped within 48 to 72 hours after purchase.

Generally, deliveries to Canada are made within 5 to 7 business days (Monday to Friday).

To track your order, your tracking number is available by clicking on the "View my order" link.

This link can be found in:

Note: Tracking information may take up to 4 days after shipping to appear.

After placing your order, you will receive:

We encourage you to regularly track the progress of your package using the tracking number provided.

In some cases, your package may be held at the local post office, even if no delivery notice was left in your mailbox.

Packages are generally held by the postal service for a maximum of 15 days.

After this period, the package may be returned to the sender.

If re-shipment is necessary, additional shipping fees may apply.

You have a period of 2 hours after your purchase to request a cancellation via our contact form.

After this period, cancellations or refunds can only be processed once the order has been received and then returned to our facilities.

We cannot be held responsible for delivery problems caused by incomplete or incorrect shipping information provided during checkout.

Please carefully check your delivery details before confirming your order.